Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

  • Ordering and Payment
  • Shipping and Delivery
  • Returns, Exchanges, and Cancellations
  • Additional Questions
Ordering is easy! Browse our collection, pick your desired costume, choose your size, and click "Add to Cart." Proceed to checkout, fill in your details, and submit your order. We'll take care of the rest!
Yes, we do! For custom sizing or special requests, please email us at manage.cosplaystreet@gmail.com before placing your order. Our team will work with you to create the perfect fit.
We accept Visa, Mastercard, PayPal, Apple Pay and Google Pay. All payment options are shown at checkout.
We’re happy to create custom-sized costumes or accommodate special requests! Email us at manage.cosplaystreet@gmail.com with your details, and we’ll work closely with you to bring your vision to life.
Orders are processed within 3–5 business days, and some ship the same day. After that, delivery takes 3–5 business days with FedEx, DHL or UPS. Expedited shipping moves your order to the front of the production queue.
Yes! Once your order is dispatched, you’ll receive a tracking number via email, which you can use to follow your package.
Yes, we ship worldwide! Shipping rates and delivery times may vary depending on your location, but we ensure our products reach cosplayers across the globe.
Depending on your country’s regulations, there may be customs or import duties once your package arrives. These charges are the responsibility of the buyer. Please contact your local customs office for more details.
Yes. Choose Expedited Shipping at checkout and your order will be processed first. Delivery then takes 3–5 business days. For anything very urgent, email us before ordering.
You can request a return within 14 days of delivery for unworn items with tags. Custom-size orders can only be returned if they arrive damaged or wrong. If an item arrives damaged or wrong, we send a replacement and you keep the original. See our Refund Policy for full details.
You can cancel or modify your order within 24 hours of placing it by contacting us at manage.cosplaystreet@gmail.com. After this period, changes may not be possible as your order may have entered production.
Call us at +1 (737) 204-0728 (Mon–Sat, 8 AM–10 PM CST) or email manage.cosplaystreet@gmail.com. We reply to every message within 24 hours.
Yes! Stay tuned for exclusive discounts during events like Comic-Con, Halloween, and more. Subscribe to our newsletter to receive updates on upcoming sales.
If you have a question that’s not covered in these FAQs, please contact us at manage.cosplaystreet@gmail.com, and we’ll be happy to assist you.